Van311 and City Services in Vancouver: A Two-Layer City Explained
Van311 covers City of Vancouver services, but regional water, sewer and waste sit with Metro Vancouver. What that split means for a request.
Independently written reference guides for living in and visiting Vancouver. Each guide explains how a civic system or service actually works, and links to the official source for details that change.
Van311 covers City of Vancouver services, but regional water, sewer and waste sit with Metro Vancouver. What that split means for a request.
TransLink is a regional transit authority for all of Metro Vancouver, not a City of Vancouver department. What that means for SkyTrain, SeaBus, buses and trip planning.
Which Vancouver sources are authoritative for city services, regional services and transit, and where residents most often check the wrong one.
How SkyTrain, SeaBus, bus and West Coast Express fit together, how fare zones and the airport add-fare work, and how the Compass Card and Compass Mini are used.
The City of Vancouver collects garbage and food scraps but not recycling, which is run province-wide by Recycle BC. What goes in each stream, and where the rest goes.
How Vancouver’s residential permit zones work, how to get a permit, how pay parking and unsigned-street rules apply, and how to pay or dispute a ticket.